Best of LinkedIn: Field Marketing CW 40/ 41
Show notes
We curate most relevant posts about Field Marketing on LinkedIn and regularly share key takeaways. We at Frenus support enterprise marketing teams to optimize their campaigns with research-grade account profiling and insights. You can find more info here: https://www.frenus.com/usecases/win-strategic-accounts-with-deep-intelligence
This edition emphasize that field marketing is evolving from a reliance on vanity metrics like sheer attendance toward a rigorous focus on pipeline impact and verified commercial outcomes. Industry leaders highlight that successful modern strategies favor smaller, highly curated gatherings and experiential activations—such as interactive digital twins, nostalgic lounges, and creative photo contests—over passive logoed swag and large, unfocused crowds. Additionally, discussions reveal persistent friction in the event tech stack, where disconnected tools and missed CRM handoffs prevent teams from accurately proving return on investment despite heavy financial commitments. Ultimately, experts argue that maximizing trade show and event value requires treating live experiences as a core component of a broader sales process, demanding meticulous preparation, strong sales alignment, and robust foundational data to foster genuine human connections.
This podcast was created via Gemini Notebook.
Show transcript
00:00:00: Provided by Thomas Allgaier and Frennis based on the most relevant LinkedIn posts about field marketing in calendar weeks.
00:00:06: forty, and forty-one.
00:00:08: Frenis supports clients with identifying target attendees for events crafting outreach that cuts through the noise And driving qualified registrations through strategic linkedin engagement.
00:00:18: you can find more info in the description.
00:00:21: Yeah, if you are an event marketer or really just a B to be leader managing massive budget You've probably been told that success looks like You know, a giant fishbowl overflowing with business cards.
00:00:33: Right just thousands of scanned lanyards and badge scans
00:00:37: exactly Just sheer volume.
00:00:40: but the data we're seeing from the last two weeks shows something completely different And honestly it's a bit terrifying for traditional marketers because those huge anonymous crowds They're actually destroying your pipeline.
00:00:51: Wow is exactly the mission for today's deep dive.
00:00:56: We're unpacking the top field marketing trends across LinkedIn to prove that, you know ,the era of scanning a badge tossing the contact into some generic nurture sequence and just praying for pipeline... That is officially over!
00:01:09: Oh completely over.
00:01:09: I mean we were looking at the death-of-the vanity metric.
00:01:11: basically
00:01:12: Yeah And how do escape that?
00:01:14: um..that sea of sameness on a trade show floor?
00:01:17: Plus we are going get in massive tech disconnects that literally burning millions dollars in follow up
00:01:23: Right.
00:01:24: So let's start with that massive shift away from, you know the sheer volume of attendance.
00:01:29: The whole psychology behind who you invite to an event and critically how you frame that invitation is fundamentally changing right now.
00:01:36: It really is.
00:01:37: we are moving away from huge crowds.
00:01:39: two like highly intentional micro events
00:01:42: Yeah And British David Diga actually shared this framework for executive roundtables.
00:01:46: That just perfectly illustrates This.
00:01:49: he breaks down a reality that honestly A lot of marketers ignore.
00:01:53: Which is
00:01:54: that?
00:01:55: getting say, twenty highly relevant CHROs into a single room is infinitely more valuable to your business than getting one hundred random mid-level HR registrations.
00:02:05: Oh totally quality over quantity every time
00:02:09: right.
00:02:09: but the secret sauce he highlights isn't just about ruthlessly curating The guest list.
00:02:14: it's actually the language of the invitation itself.
00:02:16: Ah okay so how you actually get them there?
00:02:19: exactly?
00:02:20: Because instead of sending out this generic hey join us for our keynote presentation, the strategy is to pick a really complex problem.
00:02:28: they are already losing sleep over.
00:02:29: Like
00:02:30: maybe how AI is going to fundamentally restructure their workforce?
00:02:33: Yes exactly that.
00:02:35: and you invite them to actually contribute to that specific conversation.
00:02:38: You don't just ask them to attend.
00:02:40: I mean think about the psychological mechanism at play there The difference between We'd love your perspective on this issue versus please attend our product pitch is just it's night and day.
00:02:50: It really is when you're targeting executives their most guarded asset, Is there time right?
00:02:56: So if you ask them to sit passively in an audience You're just taking from them.
00:03:00: But if you invite them to this exclusive table to actively participate Your elevating their status.
00:03:06: Yeah, you're making them the expert.
00:03:08: And the primary value proposition for a C-level attendee In that scenario isn't you know, your company's keynote speaker.
00:03:15: The real value is the other nineteen executives sitting around that table sharing their actual playbooks.
00:03:21: Exactly it prioritizing community over crowds.
00:03:25: but um You might be listening to this and thinking well okay That works for high-level executive networking But what if I'm selling into a broader user base?
00:03:34: Right?
00:03:34: What If Your Not Targeting CHROs?
00:03:37: Well It Actually Works There Too.
00:03:39: Look At The Strategy From Flo Desk.
00:03:41: Natalie Franka pointed out that the three most successful events in her company's history broke all the traditional enterprise rules
00:03:48: Because they went small, right?
00:03:49: Yes Instead of dropping you know six figures to build some massive flashing booth on a crowded expo floor They simply showed up where their community was already naturally gathering.
00:04:01: Like didn't they host a tea house or something?
00:04:03: yeah.
00:04:04: A teahouse in the middle of a festival weekend and just grabbed coffee with users before a really long exhausting conference day even started.
00:04:11: That's brilliant!
00:04:13: It really is, they anchored their physical presence entirely around serving the people who were already in the area.
00:04:18: it was providing actual utility rather than just you know a sales pitch
00:04:23: and the downstream effect of that is wild because they actively stopped asking attendees to post about them on social media.
00:04:30: right no forced virality
00:04:32: exactly there.
00:04:36: They just made the physical environment so welcoming and valuable that they earned organic reach from attendees voluntarily posting.
00:04:44: It completely outperformed anything they could have paid for.
00:04:47: That's power of genuine connection.
00:04:50: But let stress test this a bit.
00:04:52: Okay, lets do it.
00:04:53: Does this hyper curated small scale approach actually scale to like legacy enterprise tech?
00:05:00: Absolutely does.
00:05:01: Okay, I mean Alex Atkins noted that over at plan.
00:05:04: well they are witnessing intimate dinners specialized executive experiences and curated side events.
00:05:11: entirely replace those massive impersonal trade show happy hours.
00:05:16: Wow.
00:05:17: so there just ditching the huge parties all together.
00:05:19: Yeah because brands are finally waking up to The fact That They need To give attendees a compelling reason to actually step away from their chaotic noise of the convention Center for an hour.
00:05:28: Which brings us to this whole concept of pipeline horizons, which I think is so important.
00:05:33: Priya Santhini shared this phenomenal breakdown at an event JumpCloud ran in Jakarta.
00:05:38: Oh the one with a crazy turnout rate.
00:05:40: Yeah they hit a staggering ninety-three percent turn out rate for customer events.
00:05:44: Ninety three percent that's insane.
00:05:46: And you don't get a ninety three percent turnout With generic product roadmap presentation?
00:05:50: No definitely
00:05:51: not.
00:05:51: They engineered entire agenda purely around solving immediate friction points For attendees and they anchored the entire strategy on a ninety-day pipeline horizon.
00:06:00: So let's unpack what a ninety day pipeline horizon actually means in this context because I think it is structural shift for a lot of teams.
00:06:07: Yeah, absolutely.
00:06:08: It mean.
00:06:08: every single interaction Every conversation topic Every follow up question Is meticulously designed to uncover actionable next steps that can close within the next quarter.
00:06:18: Right They aren't there to build you know abstract brand awareness.
00:06:22: No, they are engineering an environment where specific technical roadblocks can be solved live accelerating deals that are already in motion.
00:06:30: To me this entire shift feels like the difference between a high-end restaurant reservation and fast food drive through.
00:06:36: Oh I liked their analogy!
00:06:37: Yeah because for years BWB marketers have been trying to serve five hundred people.
00:06:41: generic lukewarm burgers threw a window desperately hoping one of those Five Hundred People happens to be hungry for enterprise software.
00:06:48: Right just playing the numbers game?
00:06:50: Exactly, but what we are seeing now is marketers curating a Michelin star table for twenty specific targeted decision makers.
00:06:58: You know their tastes beforehand you Know exactly why they're sitting at the table and The experience.
00:07:02: it's just flawless from start to finish.
00:07:04: that Is the ideal state?
00:07:06: For sure.
00:07:07: But you know your probably sitting there listening this thinking okay great, but I don't have the budget or the autonomy To build a michelin star side event.
00:07:15: Yeah, my company already signed a multi-year contract for a twenty by twenty booth on the main floor.
00:07:19: Exactly!
00:07:20: I am stuck at the drive through.
00:07:21: It's very real scenario for thousands of field marketers.
00:07:24: So if you are trapped in a massive trade show floor how do actually stand out?
00:07:29: Right
00:07:29: How to stop foot traffic when every single competitor and five aisle radius is handing out exact same branded pens The exact same stress balls And scanning badges with the exact same desperate look In their
00:07:41: eyes
00:07:41: Literally.
00:07:42: so how do escape it?
00:07:43: Well, you have to orchestrate a fundamental pattern.
00:07:46: interrupt.
00:07:47: Michael Johnson detailed this incredible activation his team put together for Reuters momentum.
00:07:52: Oh I saw this one.
00:07:53: Yeah
00:07:54: So walk on the any trade show floor and what do you see?
00:07:57: You see high-top white tables monitors bolted to sleek walls in just aggressive corporate branding everywhere
00:08:04: Just blinding LED lights
00:08:05: exactly.
00:08:06: but his team did the exact opposite.
00:08:08: They built a nostalgic meeting lounge that was designed to look exactly like a grandma's basement.
00:08:14: A Grandma's Basement?
00:08:15: Yes,
00:08:16: they brought in old retro TVs and used internal LED screens to play their videos across these vintage sets.
00:08:22: The sensory contrast of that is just brilliant, because a trade show floor has this incredibly stimulating exhausting environment.
00:08:30: Fluorescent lights screaming neon signs... Sensory overload!
00:08:33: Yeah
00:08:33: it's exhausting.
00:08:34: So walking into space feels like cozy nostalgic basement provides immediate psychological safety.
00:08:40: It lowers the attendees guard entirely.
00:08:42: People were probably smiling as they walked by which naturally sparks genuine conversations rather than defensive posturing Totally.
00:08:51: But you don't necessarily need a high-end custom bill LED set piece to create that disruption.
00:08:55: No,
00:08:56: no.
00:08:56: I mean Genomagrath observed an activation from the company called Bananas at The International Manufacturing Technology Show and their entire booth.
00:09:05: activation consisted of massive cart full of bananas.
00:09:09: Wait like real bananas?
00:09:11: Real bananas inflatable bananas And just simple handwritten sign promoting photo contest.
00:09:17: Okay i have to play devil's advocate here.
00:09:19: Go for it
00:09:19: In the middle of a highly technical manufacturing show, you drop a pile of fruit?
00:09:25: Yes.
00:09:25: It creates massive viral curiosity and people will stop because it's absurd right but does a crowd of People looking at a banana cart actually Translate into B to be pipeline?
00:09:37: or are we just trading The cheap stress ball gimmick for a fruit gimmick?
00:09:41: that is exactly the right question ask.
00:09:44: And the genius of this activation wasn't the fruit itself.
00:09:47: He was the mechanism of the capture.
00:09:49: Okay, how did they capture it?
00:09:50: To enter the photo contest attendees had to take a picture but then They had to physically email that photo to the company Including their name and their company details right there in the email.
00:10:00: Oh wow Yeah.
00:10:02: So they initiated the contact.
00:10:04: exactly.
00:10:05: The giveaway wasn't a distraction from the lead generation strategy.
00:10:09: The interactive experience was the lead-generation strategy.
00:10:12: It forced an active opt-in communication channel Right there on the floor.
00:10:16: That interactivity changes the entire dynamic.
00:10:19: It moves the attendee from being just a passive observer to an active participant.
00:10:23: Hundred percent!
00:10:24: And Peter van Lugenhagen showcased another angle on this, his team built a fully interactive digital twin of Madrid production facility for Gate Group at WTCE Fair.
00:10:34: A
00:10:34: digital twin?
00:10:36: Like a three-D model?
00:10:36: Yeah
00:10:37: exactly They set up this massive touch-controlled LED screen, allowing visitors to essentially play a video game exploring the facility and complex tech at their own pace.
00:10:47: That is so cool!
00:10:48: And let's focus on the financial mechanism of that investment because it's huge.
00:10:53: The problem with a fifty thousand dollar physical booth buildout Is that when the trade show doors close... ...that investment goes into a storage locker and depreciates.
00:11:01: Yeah you never see again until next year Right
00:11:04: But with digital twin The physical screen might go back in a box, but the asset itself lives
00:11:19: on.
00:11:20: And you
00:11:35: know asset utilities crucial especially when You evaluate the traditional media.
00:11:40: we blindly throw into booths.
00:11:43: Oh, The endless looping videos
00:11:45: exactly.
00:11:46: Sean Broder highlighted a really sharp observation regarding Booth videos.
00:11:50: specifically looking at Wayfair professional He realized that traditional linear explainer videos, you know the ones to tell story from beginning to middle-to-end.
00:11:59: They absolutely fail on a trade show floor.
00:12:02: but think about the reality of foot traffic.
00:12:04: If I am walking past your booth, I'm not magically arriving exactly at the zero second mark of you presentation.
00:12:11: Never!
00:12:11: So if i glance on screen and video is minute two deep in some complex product workflow...I have no context.
00:12:20: I won't stand there for three minutes waiting to reset.
00:12:23: No?
00:12:23: You're just going.
00:12:24: keep walking.
00:12:25: Exactly.
00:12:25: Precisely.
00:12:26: You design media for highly distracted viewing experience.
00:12:31: Bruneur's formula basically scraps the linear story entirely.
00:12:34: So what do they do instead?
00:12:36: You need a fast hook, self-contained looping features and rapid call to action.
00:12:41: Each product feature is broken into short isolated segments.
00:12:45: It shows visual value flashes simplified UI loops seamlessly.
00:12:49: That makes so much sense.
00:12:51: Right because by time software appears on screen The viewer instantly understands whats happening regardless of when they walk past monitor.
00:12:59: It is entirely about creating immediate frictionless utility, which honestly is the perfect segue into The Evolution of Swag.
00:13:07: Oh swag!
00:13:08: Yeah let's talk about it.
00:13:09: yeah both Annie Demenick and Josh Missoff tackled this issue.
00:13:13: handing out cheap plastic junk Is actually damaging your brand equity?
00:13:17: It
00:13:17: really is.
00:13:18: Swag needs to either be a memorable experience like live customizing an item on site or it need To Be An Item Of Such High Quality That The Attendee Would Actually Spend Their Own Money On It.
00:13:28: Yeah, there was a quote in the discussion.
00:13:30: just perfectly summarized this.
00:13:32: They said clutter is swag with no job.
00:13:35: I love that.
00:13:36: Clutter Is swag With No Job because if you are going to hand out a t-shirt it needs subtle branding premium material and Exceptional design
00:13:46: right something You would actually want to wear
00:13:48: Exactly?
00:13:56: billboard style shirt that they relegate to the bottom of the drawer and only use it when painting their garage, you have completely wasted your marketing budget.
00:14:03: Totally!
00:14:04: But let's pull on a thread from earlier pushback regarding the banana cart because it bridges us perfectly into our final most critical theme...
00:14:12: Okay?
00:14:13: The follow up?
00:14:14: Yeah You asked if viral attention actually matters.
00:14:18: And hard truth is this Viral Attention a beautifully designed, nostalgic basement and Saturday-worthy t-shirts are all completely useless.
00:14:27: If your tech stack...and sales team drop the ball on follow up.
00:14:32: The measurement black
00:14:33: box?
00:14:34: Exactly!
00:14:36: We have to talk about massive disconnect between what happens in the floor and makes it into CRM.
00:14:42: Let's look at the absolute revelation from Nick Bennett.
00:14:45: He stepped into a field marketing program that was spending one point six million dollars a year on events.
00:14:50: One point six Million.
00:14:51: Wow,
00:14:52: yeah A massive budget.
00:14:54: and when he asked for the attribution data there was absolutely zero proof That any of it?
00:14:58: Was driving revenue.
00:14:59: none
00:15:00: None.
00:15:01: The standard industry excuse was just being passed around like well We got a hundred and seventy two badge scans in enterprise.
00:15:08: sales cycles take twelve months So we'll just have to wait and see.
00:15:12: It is wild that any executive board would approve a one point six million dollar line item based on the vague promise of wait and see.
00:15:20: I know,
00:15:21: but That Is The Crutch every event marketer has been told to accept for years
00:15:24: right?
00:15:25: But the data to prove ROI was sitting there the entire time.
00:15:28: you're just looking at the wrong metric.
00:15:31: Bennett stopped looking it.
00:15:32: net new badge scans.
00:15:33: Okay.
00:15:34: So what did he look at?
00:15:35: instead?
00:15:35: He mapped the lists of Event attendees back to the open opportunities already sitting in their CRM.
00:15:41: Oh, overlapping the lists.
00:15:44: Exactly!
00:15:45: By filtering for deals that were currently in active sales cycles he proved to those specific events actively influenced.
00:15:51: sixty million dollars an active pipeline and fourteen million dollars enclosed one revenue.
00:15:56: Let's explain why it works.
00:15:57: because its so important Events rarely source a net new enterprise deal from cold badge scan of total stranger
00:16:05: Very Rarely.
00:16:06: The real superpower is multi-threading accounts.
00:16:10: You might have been trying to get, say a skeptical CFO To reply an email for six months with zero luck.
00:16:16: Just radio silence.
00:16:17: But at a curated event your account executive can casually Have drink.
00:16:21: next that exact cfo you completely bypass the digital firewall.
00:16:26: Your right there With them?
00:16:27: Take deal installed in proposal stage Get all stakeholders aligned In one room and accelerate Velocity so it closes Next week instead of quarter.
00:16:37: It is pure deal-stage acceleration.
00:16:39: But to measure that, you need real-time visibility.
00:16:42: Right And Julia Blanco brought up a harsh reality check.
00:16:45: for marketers who just love big crowds attendance is a vanity metric.
00:16:50: Absolutely.
00:16:51: Let's say you throw a packed happy hour.
00:16:53: the room was full everyone has high fiving.
00:16:55: The vibe is great but if the target accounts You met with go closed lost in your CRM two weeks later?
00:17:01: The event was financial failure.
00:17:03: Ouch
00:17:04: That stings...but it is undeniably true.
00:17:07: It Is
00:17:08: So.
00:17:08: to combat that lag in data, she actually built automated Slack notifications.
00:17:12: To give her real time pipeline visibility the moment a deal shifted post event.
00:17:17: so she knew instantly yeah
00:17:18: She completely eliminated The need away for our quarterly business review to find out if her field strategy was Actually converting
00:17:25: which brings us to the actual mechanics of the follow-up.
00:17:27: and honestly this year absurdity Of the tech stack disconnects at my uncle bonka and Chris Cunningham highlighted
00:17:33: Oh This is the worst part.
00:17:35: The handoff between the physical booth and digital CRM is just fundamentally broken.
00:17:39: Picture this scenario, because it happens thousands of times a week!
00:17:42: The Booth team collects three hundred business cards or quick badge scans.
00:17:47: A full-week later... ...a stressed out SDR is staring at pile of mustard stained business card trying to decipher them.
00:17:53: Yep typing them in manually.
00:17:54: Exactly
00:17:55: Maybe forty leads actually make into the CRM And they are tagged with something totally useless like Event Lead Dash Dave
00:18:04: And the context is entirely obliterated.
00:18:06: Was Dave ready to buy, or did Dave just want a premium t-shirt?
00:18:10: Nobody
00:18:11: knows.
00:18:12: And Cunningham points out the financial insanity of this process.
00:18:15: A company will easily spend two hundred thousand dollars to fly team out and host seven hundred twelve in person discovery conversations at a booth over three days.
00:18:23: That's
00:18:23: huge investment per conversation.
00:18:26: And in any other setting, a sales organization mandates that every single digital discovery Zoom call is recorded transcribed and scored.
00:18:33: Yes!
00:18:33: Every single one.
00:18:34: But
00:18:34: at an event the most expensive high-six conversations of the entire fiscal year are left entirely to attired reps memory At five p.m.. And inevitably they forget to write down the critical notes
00:18:45: Which Is precisely why those leads look like absolute junk To The SDR team A month later.
00:18:50: Exactly
00:18:52: The structural fix here is leveraging AI technology at the exact point of interaction.
00:18:57: Instead of relying on human memory, teams are using AI voice recording to capture those crucial fifteen-minute booth conversations with explicit permission obviously.
00:19:04: Right!
00:19:05: Of course...
00:19:06: The AI then automatically synthesizes the transcript extracts structured notes identifies the BANT criteria and pushes those qualifying answers directly into CRM in real time.
00:19:16: That fundamentally changes job of account executive
00:19:20: completely.
00:19:21: It removes the burden of being a data entry clerk and allows them to focus purely on human relationship building, which is vital because Faby Rocha pointed out a profound distinction.
00:19:31: Sales teams do not actually hate events
00:19:34: right?
00:19:34: They hate how marketing shows up two events.
00:19:37: it's such A critical distinction.
00:19:39: her insight Is that field marketers need To stop acting like logistical event planners dealing with you know catering in booth setups And start acting Like extended strategic members Of The sales team.
00:19:50: Yeah, stop worrying about the napkins.
00:19:52: Seriously?
00:19:53: If you force your top-performing million dollar account executives to stand awkwardly at the edge of a booth and scan badges like security guards... You are setting everyone up for deep frustration!
00:20:07: assassins on cold calls.
00:20:09: Some close their best deals over private steak dinners, and some of your best technical sellers should absolutely never be placed in a noisy chaotic happy hour trying to network with
00:20:18: strangers.".
00:20:21: Marketers need to operate as true sales partners.
00:20:24: You need to pre-book their strategic meetings, own the lead routing completely remove all that administrative friction we just talked about and only commit to running an event if you can clearly mathematically answer The question how is this specific activation going to help sales hit?
00:20:39: Their quarterly numbers?
00:20:41: And if you cannot clearly answer That question you should not sign the contract for the event
00:20:45: period
00:20:47: Which leads us to a very harsh reality for the people selling The Booth space in the first place.
00:20:52: John Wolf shared some eye-opening data regarding event organizers.
00:20:55: Oh, the demographic data stat?
00:20:57: Yes.
00:20:58: Eighty one percent of organizers sell their floor space based purely on demographic data meaning they just list who is generally walking around the convention center.
00:21:07: but a shocking eighteen percent can actually prove booth traffic or demonstrate actual buyer.
00:21:13: seller matching
00:21:15: statistic is just wild to me.
00:21:17: You're telling a B-to-B marketing team will bring out the microscopes, to scrutinize a two thousand dollar digital ad campaign demanding to know the exact decimal point of click through rate and cost per acquisition?
00:21:29: Oh down to the penny!
00:21:30: Right
00:21:30: but they'll completely accept massive black box invisible data when dropping two hundred dollars on a trade show
00:21:37: floor?!
00:21:38: It's crazy because for decades we've always done this show was considered a bulletproof strategic defense.
00:21:47: Yeah, FOMO marketing
00:21:48: exactly.
00:21:49: but at CFOs Titan budgets across the board brands have to demand outcome-based data.
00:21:54: if an organizer cannot provide verifiable booth traffic analytics and transparent lead retrieval data you simply can't renew that space.
00:22:02: it's just not justifiable anymore?
00:22:03: no it's not.
00:22:04: But y'know If we take a step back from all of tactics The CRMs And AI voice recorders There is A much broader current flowing underneath All Of This Data.
00:22:13: What's That?
00:22:15: Well,
00:22:15: as AI continues to rapidly automate and flood our digital channels with perfectly personalized but totally synthetic outbound outreach.
00:22:23: Our inboxes are just going to become more crowded or noisy in ultimately less trustworthy.
00:22:28: Yeah that's already happening
00:22:30: right?
00:22:31: And In that impending environment a genuine physical handshake With eye contact in real room is rapidly becoming the single B to V marketing channel.
00:22:40: That absolutely cannot be faked Or automated.
00:22:42: at some really good point
00:22:44: It makes you wonder, as digital trust plummets will in-person physical presence soon become the most expensive and exclusive commodity?
00:22:53: If you enjoyed this episode, new episodes drop every two weeks.
00:23:11: Also check out our other editions on account based marketing channel and partner marketing AI in B to be more tech go-to market and social selling.
00:23:20: Thank you so much for joining us as we unpack these strategies.
00:23:23: keep rethinking those spaces You guys
00:23:25: And as always make sure you hit that subscribe button So you don't miss our next deep dive?
00:23:29: See ya next time.
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