Best of LinkedIn: Account-based Marketing CW 06/ 07

Show notes

We curate most relevant posts about Account-based Marketing on LinkedIn and regularly share key takeaways.

This edition focuses on a shift from high-volume outreach to strategic, data-driven precision and cross-functional alignment. The sources emphasize that successful programs prioritize ideal customer profile refinement and the integration of first-party intent signals over generic third-party data. Artificial Intelligence acts as a primary accelerant, enabling teams to automate account research, personalize content at scale, and improve ad targeting match rates through tools like Clay. Experts highlight that ABM is a long-term commercial strategy rather than a temporary marketing tactic, requiring patience to build buying committee trust across multiple channels. Sales and marketing synchronisation is deemed essential, as even the most advanced tech stacks fail without human nuance and a commitment to high-quality, personalized engagement. Ultimately, the goal is to move away from vanity metrics like impressions toward meaningful outcomes such as booked meetings and pipeline velocity.

This podcast was created via Google NotebookLM.

Show transcript

00:00:00: Provided by Thomas Allgeier and Frennus, based on the most relevant posts on LinkedIn about account-based marketing in CW six and seven.

00:00:07: Frenness is a B to be market research company working with enterprises to optimize their campaigns with account an executive.

00:00:12: insights far beyond AI.

00:00:15: this edition has brought you buy our partners btb marketing and spotting vision BtoB marketing agency.

00:00:20: don't miss there.

00:00:21: conference The European ABM forum On twenty sixth March.

00:00:24: twenty twenty six find the link to conference In the description below.

00:00:29: It's good to be back and today we're looking at a stack of insights that Quite frankly, serves as a bit of reality check for the industry.

00:00:37: We're doing deep dive into top ABM trends from calendar week six and seven to twenty-twenty-six.

00:00:41: A

00:00:41: Reality Check is putting it mildly.

00:00:43: I mean looking through these posts The first thing that really hit me was just sheer exhaustion with easy button.

00:00:49: For last few years everyone promised if you bought the right tool ABM would run itself.

00:00:54: But content from two weeks screams opposite!

00:00:57: ABM isn't campaign turn on.

00:00:59: It's becoming an entire operating model

00:01:02: Exactly.

00:01:02: The era of campaigns in a box is get.

00:01:06: if there's one headline here, it's that we're shifting toward signal driven orchestration.

00:01:12: Okay

00:01:13: And interestingly while everyone was talking about AI the smart money isn't using it to just write more spammy emails.

00:01:21: They're using it as a structural enabler.

00:01:23: the plumbing not just the copywriter.

00:01:25: Let's get into that plumbing because I think a lot of listeners might still be treating ABM as you know Demand Gen with a better target list.

00:01:33: Pick one hundred companies, spam them.

00:01:35: call it account base Right

00:01:36: which is the fastest way to burn your addressable market.

00:01:39: Absolutely.

00:01:40: and that brings us to our first big theme ABM as a business strategy not just a marketing tactic.

00:01:46: There was a story shared by Declan Mulkeen about ping identity That really illustrates this.

00:01:50: I saw that one.

00:01:50: It's the classic eyes bigger than you're stomach problem

00:01:53: right?

00:01:54: So Ping Identity initially tried to scale their ABM to eighty seven Target accounts.

00:01:59: Now, eighty-seven doesn't sound like a massive number.

00:02:01: Yeah But they had one person running.

00:02:02: it just won

00:02:03: One person for eighty seven accounts.

00:02:05: that's though That's impossible.

00:02:06: I mean if you're doing real ABM Like with custom content research multi threading You can maybe handle what five ten accounts

00:02:14: exactly and that's why it failed.

00:02:16: It Just became noise.

00:02:17: the personalization wasn't there because it physically couldn't be.

00:02:21: so They did something that takes A lot of courage.

00:02:23: What's that?

00:02:24: The scale down to scale up.

00:02:27: They cut the list from eighty seven all the way down to thirty six.

00:02:31: Wow, that is a hard conversation to have with a VP of sales!

00:02:35: Hey you know those fifty accounts you want us to target?

00:02:37: Yeah

00:02:38: we're deleting them.

00:02:38: it is but the results justified by focusing on just thirty-six account.

00:02:43: they completely shifted the timeline.

00:02:45: okay they stopped treating like quarterly campaign and started seeing as twenty four to thirty sixth month journey.

00:02:52: They move from coverage to genuine relationship building.

00:02:55: You know, Mason Johnston took this even further in his posts.

00:02:58: His approach is well it's almost radical.

00:03:01: He suggests picking just ten dream accounts.

00:03:03: But here's the kicker that I think will stress out every sales leader listening

00:03:07: Go on

00:03:07: you connect with everyone at the account but you do not pitch.

00:03:10: That Is The Hardest Discipline To Master.

00:03:12: So what are

00:03:12: you Even Doing If You Aren't Pitching Just Hanging Out?

00:03:16: Your Positioning Mace's Strategy Isn'T?

00:03:18: You Connect You Engage You Add Value But You Wait.

00:03:22: You wait for a specific signal, A funding round.

00:03:25: A vendor evaluation before you make a commercial move.

00:03:28: So it's about being the first person they think of when their ready

00:03:31: Exactly Instead of trying to force them be ready When your need hit a quota.

00:03:35: This all lines up with what Christina Jaramillo is arguing right.

00:03:38: She says ABM requires total mindset.

00:03:40: shift It not just net new

00:03:42: Right its bout aligning brand Demand and then land and expand motions.

00:03:48: If you only treat ABM as a legion tool, You miss the expand part which is often where The real revenue.

00:03:55: But to do all this To wait for signals and play the long game?

00:03:59: You need total alignment between sales And marketing on Which accounts even matter

00:04:03: and that's usually Where the fist fights happen.

00:04:05: totally Marketing wants the flashy logos Sales once the quick wins.

00:04:10: Bev Burgess from inflection group had A solution For This list.

00:04:13: war didn't she?

00:04:14: She did.

00:04:15: She suggests a joint prioritization model.

00:04:18: It's basically a version of the GE McKinsey matrix.

00:04:22: I love a good matrix.

00:04:23: How does she apply it here?

00:04:25: It forces both teams to score accounts based on data market attractiveness competitive strength fit instead of just You know gut feelings or politics.

00:04:35: so it removes the emotion,

00:04:36: it does.

00:04:37: if an account lands in that top right quadrant It's an ABM target.

00:04:41: If he doesn't

00:04:42: Simple as that.

00:04:43: Okay, so let's assume we make peace.

00:04:46: use the matrix.

00:04:46: We have our list now.

00:04:48: We need to filter it.

00:04:49: this moves us to theme two Strategic targeting.

00:04:52: Yeah, because having a list is one thing knowing who to ignore Is another.

00:04:56: this

00:04:56: where Mike Coon came in with some really practical advice.

00:04:59: He argues that ABM success isn't about how many people you reach it's about How Many You filter

00:05:03: out and he listed what ten specific filters they went way beyond just revenue or industry.

00:05:08: yeah These were specifically mentioned.

00:05:09: negative personas.

00:05:10: right.

00:05:10: so filtering outs students consultants are even lower-level employees Who will never influence the deal.

00:05:16: but he also highlighted technology presence.

00:05:19: This one seems obvious, but I bet half of marketers skip it.

00:05:22: They

00:05:22: do!

00:05:23: He says if you sell software that integrates with Salesforce and the target company uses HubSpot why are you spending money on them?

00:05:33: It's just lead waste, as he calls it.

00:05:35: You're paying to market people who literally cannot buy your product

00:05:39: Exactly.

00:05:40: Now speaking of Who To Target There was a very controversial point raised by McLeod-Mario.

00:05:48: We are all trained target the C-suite right?

00:05:50: The CFO and the CIO The decision

00:05:52: maker.

00:05:53: And McLeode basically says stop doing that.

00:05:55: Yeah But they sign checks.

00:05:57: Why would I ignore person with budget?

00:05:59: Because they are ignoring you.

00:06:00: Think about a CFO at a Fortune-Five Hundred company.

00:06:03: They're just getting battered with cold emails and LinkedIn ads, they've developed total banner blindness...

00:06:08: So you are just noise?

00:06:09: You're part of the nice!

00:06:11: MacLeod's argument is that if you target the C suite directly….

00:06:14: …you're bidding against the entire world for attention to someone who isn't looking.

00:06:19: Who do we go after?

00:06:20: You target layer below – payments manager, treasury analyst or researchers

00:06:25: The people doing actual

00:06:26: work.

00:06:26: Exactly these are the people actively building business case.

00:06:30: McLeod's logic here is brilliant.

00:06:33: The manager wants to look smart to their boss,

00:06:35: okay?

00:06:36: If you arm that manager with data and insights they will sell your solution to the CFO for you.

00:06:42: It's like the hero complex.

00:06:44: You make the manager the hero of this story And they drag you into the deal.

00:06:47: precisely if the payments manager puts you on the shortlist the cfo Will eventually visit your site via direct traffic.

00:06:54: You win the builder, you in the boss.

00:06:56: That

00:06:56: makes a ton of sense and I guess to execute this...you need a system.

00:07:01: Dan Rosenthal released his twenty-twenty six playbook And he touched on how to build this target account list inside the CRM.

00:07:08: Yeah

00:07:08: dan's point is that your ideal customer profile shouldn't just be a guess?

00:07:12: You should be mining your crm for closed.

00:07:14: lost enclosed one data.

00:07:16: So look at your past mistakes and successes right.

00:07:19: Look at the deals you lost.

00:07:20: Why did you lose them?

00:07:21: look At The Deals You Won, what do they have in common use that to build a dynamic list In the CRM not some spreadsheet.

00:07:28: That's outdated and weak.

00:07:30: okay.

00:07:30: so we Have the strategy.

00:07:32: We have the list were targeting the mid-level managers.

00:07:35: now when Do we actually reach out?

00:07:37: this brings us To theme three signal driven execution because

00:07:41: we can't just cold call thirty six Accounts every day for two years.

00:07:44: no you'll get block.

00:07:45: you need A trigger Walking.

00:07:47: Gerusino broke this down into tiers of intense signals, which I found super helpful.

00:07:51: Walk us through the tiers!

00:07:53: So tier one signals are like high urgency.

00:07:56: We're talking a verified funding announcement, a merger or leadership change in the specific department you sell to.

00:08:02: That's

00:08:03: it.

00:08:03: drop everything and call.

00:08:04: moment.

00:08:04: Correct same-day outreach.

00:08:06: but then you have Tier four signals things like generic social activity or someone visiting your homepage.

00:08:12: Right, Joaquin argues that if you have a sales rep call his CEO just because they visited the home page once You look desperate.

00:08:20: Yeah That's a signal for a marketing nurture sequence not a sales call.

00:08:24: But there is a trap here with Signals isn't their ace?

00:08:26: live us dropped to stat?

00:08:27: It made me Just double take.

00:08:29: he was talking about third-party intent data The eighty

00:08:31: seven percent false positive rate.

00:08:33: yeah eighty seven Percent.

00:08:35: that basically renders the data useless doesn't it?

00:08:37: It almost does.

00:08:38: I mean, if i told a sales rep that nine out of ten of their hot leads aren't actually looking they'd never log into the dashboard

00:08:44: again.

00:08:45: So is he saying we should just scrap third-party intent entirely?

00:08:48: Not necessarily scrap it but stop treating as gospel.

00:08:52: His point is content.

00:08:54: consumption doesn't equal buying intent.

00:08:56: Okay

00:08:57: Just because I read an article about Ferrari doesn't mean im buying sports car.

00:09:00: I might like cars.

00:09:02: He suggests prioritizing first-party signals, your own website data.

00:09:06: Your event attendance because that shows actual interest in

00:09:10: you.".

00:09:10: That's a crucial distinction—interest in YOU not just the topic!

00:09:14: Right and Timmis Dodd had great tactical tips for handling those First Party Signals.

00:09:19: on LinkedIn he says if an ICP prospect comments on your post For The Love Of Everything do NOT pitch them immediately.

00:09:26: Oh we've all have it happen.

00:09:27: You leave us support of comment And five minutes later there is a DM.

00:09:31: Thanks for the comment, here's my calendar link.

00:09:33: It just kills the vibe instantly!

00:09:54: they stopped optimizing for warm accounts and started optimizing strictly from meetings.

00:09:58: And it's interesting because warmth is so subjective, there was a score of eighty-warm

00:10:02: notes Exactly!

00:10:04: But a meeting is binary you either have or don't.

00:10:07: Their logic was if we can get a meeting the pipeline will take care itself.

00:10:12: So they focused all their signals on just getting that first conversation.

00:10:15: I like that.

00:10:16: It simple

00:10:16: Okay.

00:10:17: to manage these signals funding news website visits LinkedIn comments You need technology.

00:10:22: You can't do this on a notepad.

00:10:24: This leads us to theme four, AI as a structural enabler...

00:10:28: And notice we're saying Structural!

00:10:30: This is about asking ChadGPT to write a limerick of software.

00:10:33: Oh

00:10:34: god!!

00:10:34: This is all about solving the match rate problem.

00:10:37: FIVOS Arresti and Varun Anand were talking about Clay's new ad tool.

00:10:42: This technical detail but it has huge implications for your budget.

00:10:46: Can you explain the match rate issue for listeners who might not be in

00:10:56: to LinkedIn.

00:10:57: But most people create their LinkedIn accounts with their personal Gmail or Yahoo addresses, right?

00:11:02: Right?

00:11:02: So LinkedIn looks at your business emails can find them and you end up with a thirty-to forty five percent match rate.

00:11:08: so You're losing over half of audience before even spending dollars.

00:11:11: exactly clays new waterfall enrichment finds the Personal email associated.

00:11:15: that Business prospect matches That And suddenly they are seeing ninety percent Match rates on linkedin and Over sixty percent on meta.

00:11:22: thats A massive efficiency gain.

00:11:24: It means you can actually provide that air cover, showing ads to the specific humans your sales team is calling.

00:11:38: I saw that she claimed her AI agent Claude essentially replaced our SDR

00:11:46: a lot and it's usually an exaggeration but she was really specific about the tasks.

00:11:50: She was, this wasn't just writing templates!

00:11:52: The agent with scraping ICP profiles detecting those buying triggers we talked about...and actually booking meetings.

00:11:58: And Faraz Ahmed calls this AI native ABM.

00:12:02: But he made a distinction that I think is key.

00:12:04: He called at context layer.

00:12:06: That's the magic phrase.

00:12:07: The AI isn't just hallucinating email copy, it is sitting between external data like clay and internal data like Salesforce.

00:12:15: The context layer feeds the AI facts.

00:12:17: So the prompt becomes something like use our closed one fintech deals from twenty-twenty four to write a sequence for this specific CFO based on funding news yesterday?

00:12:27: It's moving from generic automation to hyper specific relevance.

00:12:30: But with

00:12:31: all these tools Clay, Salesforce, AI agents can get messy.

00:12:34: Amber Chemis addressed.

00:12:36: the HubSpot versus Apollo debate.

00:12:38: The Battle of the Titans?

00:12:39: She says it's not.

00:12:40: neither, she uses a body metaphor.

00:12:42: Hubspot is the brain—the system-of record.

00:12:45: Apollo is muscle —the reach and speed…

00:12:48: And you need both!

00:12:49: If you try to make the muscles do their thinking...you get bad data.

00:12:52: If your brain does heavy lifting....you move too slow.

00:12:55: Okay we've got strategy, targeting, signals,...and tech stack.

00:13:00: How did we pull this into coherent play?

00:13:02: Let us look at theme five Execution Playbooks and Measurement.

00:13:06: Alex Vaca laid out a ninety-day, two dollar REM pipeline playbook.

00:13:10: that was Exhausting, just to read.

00:13:13: Chuckles!

00:13:14: It was intense but it was a masterclass in integration.

00:13:17: Walk us through the steps...it started with really big lists, surprisingly That

00:13:20: did.

00:13:21: Step one he built high potential list of twelve hundred and two hundred fifty accounts.

00:13:25: But-and this is key He didn't start cold emailing them.

00:13:29: Step Two was content creation.

00:13:30: He didn's guess what to write.

00:13:32: Listened for last one hundred sales calls To find specific pain points.

00:13:36: That is gold mine.

00:13:37: everyone ignores Actual customer complaints

00:13:39: Exactly.

00:13:40: Step three, he ran paid ads to those twelve hundred and fifty accounts addressing those specific pains.

00:13:46: And then step four He only did warm outbound To the handraisers who engaged at the ad.

00:13:51: So it filters itself?

00:13:52: Yes.

00:13:53: But Vladimir Blagojevich added a crucial reality check to these kinds of playbooks.

00:13:58: He argues that you can't just hand These warm leads to a generic BDR.

00:14:02: Who's juggling five other tasks?

00:14:04: A lead is a lead right Not

00:14:05: an ABM.

00:14:06: Vladimir says you need a dedicated sales rep.

00:14:09: If the BDR only has five hours of week for this program, it will fail.

00:14:13: ABM requires constant personalized engagement.

00:14:16: maybe twenty touches across different channels.

00:14:18: You can't automate trust...you need human whose sole job is nurturing these accounts.

00:14:22: That's

00:14:23: real resource commitment and that brings us to final hurdle Measurement.

00:14:27: How do you prove this is working so that you don't get fired before year two?

00:14:30: Sam Cuhnley shared a dashboard concept and Sam's advice is bold, ignore impressions, ignore clicks.

00:14:36: The vanity

00:14:36: metrics

00:14:37: Right!

00:14:37: He focuses entirely on net new revenue expansion revenue and funnel velocity.

00:14:42: Are we actually making money?

00:14:43: But wait... Otso Carvenin had warning about measuring revenue too early.

00:14:48: We just said it was the twenty-four month journey.

00:14:50: If I look at revenue in Month Two It will be zero.

00:14:53: Exactly Otso says, if you demand pipeline immediately.

00:14:57: You will kill the program right before it starts working.

00:15:00: So what do you track

00:15:02: in?

00:15:02: The first few months of a pilot?

00:15:03: you have to look at leading indicators.

00:15:05: Are they commenting our key decision-makers visiting high intent pages?

00:15:09: We need to track engagement to prove the strategy is alive

00:15:12: even If the revenue hasn't hit the bank out yet.

00:15:14: It's a

00:15:15: balancing act.

00:15:16: You need the leading indicators To keep your job and the lagging indicators to grow the business.

00:15:20: perfectly

00:15:20: put.

00:15:21: so let's wrap this up.

00:15:22: What does all mean when you look at together?

00:15:24: You know, if I look at weeks six and seven as a whole the one word takeaway is maturity.

00:15:30: ABM has grown up.

00:15:32: it's no longer a hack or software tool.

00:15:35: you buy its discipline.

00:15:37: It requires narrower lists deeper data stricter filters in a lot more patience.

00:15:42: Its about doing less but do better.

00:15:45: I want to leave this listener with final thought.

00:15:47: we talked alot AI agents and data matching, and automation.

00:15:51: But as AI makes average outreach cheaper and easier to produce the volume of noise in our inboxes is just going to explode.

00:16:00: It's already happening.

00:16:01: A

00:16:01: hundred bad emails will become ten thousand bad emails And the only thing that we'll cut through that noise Is genuine relevance.

00:16:09: So... As you build this tech stack We discussed Ask yourself Is this technology building a wall between me and the customer or is it building bridge?

00:16:16: If its just a wall of automated spam, you've already lost.

00:16:20: That's question everyone needs to answer!

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